Professional and reliable site

The customer information we collect helps us to continually customize and improve your shopping experience on stargate3ds.org. We use this information to: process your orders, deliver products and services, process payment and communicate with you on your orders, products, services and promotional offers; keep and update our files and thus your accounts with us; provide content such as wish lists and customer reviews and recommend products and services that may be of interest to you. We also use this information to improve our stores and platforms, avoid or detect fraud or abuse on our website and allow third parties to provide technical, logistical or other functions on our behalf. We will indicate to you if necessary the fields identified as obligatory.

Return and Replacement

If it's a not working card, return is acceptable. You should send it back to us firstly, because we need to test them. Some of you can't get it to work due to the wrong operation or short of knowledge. When you get the return address from us, you are allowed to ship the card to us. 
If you place an order and apply to cancel it before shipping, it is ok and totally free.
If you buy the wrong card by mistakenly, let us know before shipping, the replacement is free. If you are so late to notice us when the post has already shipped out, we can't do replacement but we can offer discount to you next order.

Attention: Please read the product page carefully when you place the order. The R4 3DS card is for playing free DS Games, the Sky3DS+, Sky3DS and Gateway 3DS are for playing free 3DS Games. And only choose Gateway 3DS card, when your have 3DS firmware v4.1 to v9.2.

Refund

  • Refund time: 90 Days money back guarantee.
  • Refund policy: We will refund you the money you pay for the card and the money will go directly to the credit card you use.

Taxes

  • Custom Fee: We will try our best to devalue or avoid the custom fee when you choose the express shipping. But in some countries, it can't be totally free regarding to their policy. Hope you can understand.

Overdue Items: If any of our customer don't receive the package in the regular time, we will reship or refund.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We hate spam as much as you do! We will never rent, sell, trade or share your personal information or email address with any third parties.